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  • F.A.Q.

    1. What is DMA?
    Direct Memory Access. You need our DMA Hardware for Direct Memory Access.

    2. How long takes the shipping usually? 
    Check: Delivery, after a purchase check your email for detailed information and a tracking number.

    3. From where do you ship?
    From Germany.

    4. Where can i change the address and name?
    Address: here and Name: here

    5. How can i pay?
    Through our store checkout. We accept the following payment methods: Visa Card, MasterCard, American Express, Bancontact, EPS, Giropay, iDEAL, Przelewy24, Sofortüberweisung | Klarna., KBC/CBC, Belfius Direct Net, SEPA Bank Transfer, Alipay.

    6. Need Help?
    Check our Help Center: https://enigma-x1.com/help-center/


    About Direct Memory Access and DMA Cards: 

    What is a DMA card?
    Direct Memory Access (DMA) is a means by which devices can exchange data with memory or with each other without requiring intervention by the processor. Standard DMA allows a device to exchange data with memory, but not with another device. Bus Mastering DMA allows two devices to communicate directly with each other.

    What is a DMA card for?
    It is a feature of computer systems that allows certain hardware devices to access the system's memory directly, without involving the CPU. This enables faster data transfer between devices and memory, as it eliminates the need for the CPU to be actively involved in every data transfer. DMA is commonly used in devices such as sound cards, network cards, and storage devices to improve overall system performance.

    Is my system compatible?
    You just need a motherboard that supports a PCIe slot and has an open PCIe slot. Just check your motherboard specifications to confirm the presence of a compatible PCIe slot. The PCIe slots are located below your Graphics Card. 

    When do you ship my purchase?
    We will ship your product 3-4 business days after purchase.

    How long does the shipment takes?
    It depends on the shipping you chose at the checkout process. You can chose between default and express shipping. Once you order is prepared for shipping we will provide a tracking link and the estimated delivery time will be provided by the shipping carrier.

    Do i have to pay custom duties or taxes?
    All customs duties for international shipments are the responsibility of the customer.

    You should expect to pay any amount charged by the government or customs in your respective country.
    This includes, among other things, duties, taxes and additional fees charged by the courier company.
    We are not responsible for any additional charges once the original packaging has been dispatched.
    Taxes such as VAT for shipments outside the EU are the responsibility of the customer.
    More Information about tax and delivery under: https://enigma-x1.com/delivery/

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  • Contact us via e-mail: [email protected]
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